Issues needing attention - How to approach the city council in an efficient way and get an efficient response:
Please refer to the website below to make a Service Delivery Request /C3, by computer or smart phone:
or SMS 31373 for any City / Council related problem:
This works well for repairing broken streetlights, electricity outages, water leaks, potholes, missing road signs and manhole covers and has had fairly good response from the city in solving them.
https://www.capetown.gov.za/en/ServiceRequests/Pages/default.aspx
It’s on the main City Council website, about the third tab from the bottom, Service Requests
This data is electronically recorded and a reference number supplied (It’s important for residents and ratepayers to keep this reference number) so that can be followed up/'tracked' to city (CCT), but moreover it's also, electronically logged, and then mapped by a Geographic Information System (GIS) and discussed by the Metro Police to formulate strategies for responses, used in budget allocations by the City, city audits, etc.
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