From July 2018, you
will find the new fixed basic charge for water and
the home user charge for electricity on your municipal invoice from the
City. The home user charge is payable by all residential properties valued
above R1 million.
What
is the home user charge?
The
home user charge is a monthly service delivery charge of R130,44 (excl VAT),
payable by residents who are on the Home User Tariff (residents who live in
properties valued at R1 million or more). This amount is much lower than the
figure of R251,85 which was proposed in 2017/2018 but not implemented.
The
charge will appear as a separate line item on your rates account from the
City starting, July 2018.
Previously,
those residents on the domestic tariff who used less than 600 units of
electricity per month were subsidised by other customers, as they did not
purchase enough electricity to fully cover the costs associated with
maintaining their service connection.
The
new charge has been introduced to make things fairer. Whether you use less
electricity, or none at all, it still costs the same to connect you to the
network. The revenue from the charge will be used to cover the cost of
maintaining the service connection.
Under
the new charge, residents will pay less per unit for the first 600 units of
electricity. This will compensate for the introduction of the service delivery
charge to some degree.
Who
has to pay the home user charge?
You
will have to pay the home user charge if you are on the Home User tariff. The
Home User Tariff is applied to all properties valued at more than R1 million.
Properties that are supplied via a credit meter will also be charged,
regardless of value.
Households registered as indigent and
residents that qualify for pensioners’ and disabled persons’ rates rebates can
apply for access to the highly subsidised Lifeline Tariff.
Where
will I find details of the home user charge?
For
pre-paid meters, the home user charge will appear on your rates invoice from
the City, under Sundries. You will also find information on your prepaid
meter/number and time period displayed here.
If
you have a credit meter, the home user charge will appear on your rates invoice
from the City, under Electricity.
How
to report an incorrect invoice?
If
you think that that you are being charged incorrectly, then please contact the
City.
Contact
us
· SMS 31220 (free
SMSes do not apply)
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