Dear Residents Without a doubt we have been in the worst LOAD SHEDDING session since this unwelcome reality became part of our lives 14 years ago in April 2008. Thankfully we have not had the full brunt of Stage 6 in our area unlike the rest of the country but the onslaught has been overwhelming for all. A four hour outage, absolutely crippling for business, hospitals, old age homes and just South African's trying to carry on every day. It has not been easy and I think everyone for their patience as every day the schedule has chopped and changed as we trying to limit the impact in Cape Town, and sadly with the prolonged severity this has not always been possible as we need to build up reserves. The city's infrastructure has taken a terrible beating with faults occurring when power has turned back on and putting terrible strain on the teams from the electricity department. But without a doubt all South African's are simply "over it" and the city is pushing ahead as fast as possible with its plans to end load shedding over time.
This last week there were three occasions in which residents had contacted me about extended water or electricity (not load shedding) outages. Understandably irate by the time they contact me it was alarming to note in all three incidents that there had not been an actual report to the city to log the fault. When reported they were resolved quickly. I appeal to residents to please ensure that they log a SERVICE REQUEST for any fault, don't assume your neighbour or someone else has. By far the easiest and quickest is to log it online or via SMS. You can send an e-mail and for water faults even an Whats App. And last resort is to give the call center a call. All the contact details are below. Rather ensure its logged than not logging it at all.
STREET CHILDREN have been a large concern in the area over the last few months. A sudden increase in the number of children who are living on the streets many unaccompanied and some with their parents. A successful operation was held in Camps Bay with Provincial Social Services. In Sea Point the City's Metro Police have been running operations over the last few weeks to assist these minors. So far around 10 children have been assisted off the streets and into the capable hands of Provincial Social Services. These operations will be ongoing and we anticipate that there will be further children assisted through this process.
Thank you for taking the time to review my newsletter. I have added a general media release section towards the bottom which is a couple of the releases from the city from the last month -there can be many a day! Plus an event section has been added in which I will try to keep you notified of the bigger events on the horizon in the ward that may impact on your travel movements, or hopefully you just may want to join in.
Wishing you well and for those of you with young children I hope you are able to have wonderful family time in the last week of the winter school holidays!
Take care Nicola
How to Contact The City"
Residents can contact us at on the following details: Cllr Nicola Jowell- Email: nicola.jowell@capetown.gov.za
- Mobile: 072 653 5763
Simone Nathan - my excellent Ward Assistant- Email: simone.nathan@capetown.gov.za
- Phone: 021 400 1466 (08:00 - 13:00)
If you have any service delivery issue it's important that you log the matter directly with the City of Cape Town (known as a C3):- phone 0860 103 089, or submit online at CCT Service Requests
- WATER FAULTS - SMS 31373, Whats App 060 018 1505, e-mail water@capetown.gov.za
- ELECTRICITY FAULTS - SMS 31220, e-mail power@capetown.gov.za
For the latest news and updates on what I've been up to, please do follow my Facebook page: www.facebook.com/nicolajowellward54
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